NRG Ops 4B11T MIVEC Extension Harness

Hey Keith, we are really sorry to hear about your experience! I spent some time looking through our information today. It seems you ordered the part on 9 May 2021 at 11:15pm (local). An auto generated confirmation email was sent at 11:15pm. Tracking was entered on 10 May 2021 at 7:53pm (local). An auto generated “order complete” (that includes tracking) email was sent at 7:53pm. You then emailed us on 13 May 2021 at 10:18pm (local), to which we replied on 14 May 2021 at 10:53am. Tracking states the order was delivered on 14 May 2021 at 12:42pm. We have email receipts and were never given any kind of non-deliverable error. So in this case, we would suggest checking your Spam or Junk folder, or your emails filter settings. We are also reachable via our Facebook and Instagram page as well, just for future reference. We hope the part holds up to the high standards you would expect from us, and you are welcome to reach out with any further questions you may have. While we 100% understand your frustration, we also hope you edit the 1 star review to reflect your feelings of the product as well. -Nate Owner